RoodyProxy
Helpop and reports
- The player uses
/helpop <message>or/report <player> <reason>. Staff with alerts on (/helpopsand/reports) get it. - Someone from staff claims it (clicking the alert or with
/ticket lista). The player and the staff member get a request chat: what they write is only seen in that conversation./ticket salirleaves it and/ticket <id>goes back. /ticket cerrarcloses it. The player can rate it from 1 to 5 stars with a click.- Everything is kept (
retencion-dias): who handled it, how long it took, the messages and the rating./stafftopranks the staff by closed requests, with the average rating and response time.